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Voice Over IP
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Voice-Over-Internet-Protocol, or VOIP (pronounced voyp) is
the general term for the family of transmission technologies
that allow for the delivery of voice communications over the
Internet or other packet-switched data networks. Using this
new technology, voice data such as phone calls can travel
over the same data networks that computers use, instead of
using dedicated phone cabling.
There are two main uses of VOIP technology:
IP PBX - using network-connected phones, which
communicate to each other and to the central PBX using your
network wiring, rather than separate phone wiring. In this
scenario, the phones are essentially small single-purpose
computers, which gives them all sorts of capabilities that
traditional phones never had.
VOIP phone lines - replacing your conventional
phone lines or lines dedicated from a T1 with a service from
company like Vonage or Level(3). This means that your phone
calls, especially your long distance phone calls, travel
across the Internet before reconnecting to the PSTN (Public
Switched Telephone Network) in the close vicinity of the
number you are calling. This technique avoids long-distance
charges.
You can use either or both of these VOIP solutions to add
flexibility and features to your phone system as well as to
lower your costs.
One VOIP service that is particularly well-suited to
small businesses is a hosted (or virtual) PBX service. For
more information, please call Patrick Watriss at
Hosted
Solutions (303) 800-3727. |
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