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By David Maloney 17 Jun, 2017
Email signatures are an easy way to get your company's brand in front of everyone who receives an email from you.

All of your employees should have uniform email signatures. You can update them periodically to inform customers about special deals, or whatever is new at your company. They also make it much easier for email recipients to quickly and easily call you back, without having to look up your phone number.

There are a number of free or low cost email signature generators available, such as HubSpot , Si.gnatu.re , and Code Two . Or call Rapid Networks, where we can get email signatures set up for your whole company!
By David Maloney 12 Dec, 2016
Depending on which version of Android your device is running, the screens you see may look slightly different. If you are having difficulty, please call us at (303) 539-9397, and choose option 1 for support.

Step One:
Find the settings icon, and tap it. It will look something like this:
By David Maloney 12 Dec, 2016

General Information:
Server name:   outlook.office365.com
User name:   use your full email address
Use SSL:   yes
Domain name:   leave blank 

Instructions to set up  iPhones and iPads .
Instructions to set up  Android phones & tablets .
Instructions to set up  Blackberry phones .

Also, you can access your mailbox at the website  portal.office.com  for corporate accounts, or  www.office.com  for personal accounts.

By David Maloney 12 Dec, 2016
Depending on which version of IOS your device is running, the screens you see may look slightly different. If you are having difficulty, please call us at (303) 539-9397, and choose option 1 for support.

Step One:
Find the settings icon, and tap it. It will look something like this:
By David Maloney 09 Dec, 2016
These Polycom phones offer outstanding voice and speakerphone quality and terrific reliability, at reasonable prices. That is why we have chosen to recommend them as our Voice Over IP phones of choice.
By David Maloney 09 Dec, 2016

We use high-quality, reliable equipment from Axis technologies .

Unlike traditional, analog security cameras, digital cameras from Axis are sharp and clear, and can easily record full motion video. Video can be recorded to regular PCs, and even viewed remotely over the Internet.

Cameras are available in many form factors, including secure cameras in protective housings, outdoor cameras, and wireless cameras.

Axis also makes equipment that can take advantage of existing camera infrastructure and digitize the video and make it available online, including over the Internet.

By David Maloney 09 Dec, 2016

Background
Having an effective antivirus program on your PC is a bit like getting children vaccinated. It helps keep your computer running clean and uninfected, and it also helps everyone else, because your computer will never become a reservoir from which a virus spreads.

Current recommendation (as of 03-2015)
Based on recent (12-2014) results from   AV-Comparatives.org , which is an independent lab that tests all available antivirus programs, my current recommendation for PCs is  Webroot SecureAnywhere , and for servers, it is  ESET  File Security for Windows Servers.

Explanation & recent antivirus history
Prior to this change, I had been recommending Microsoft's  Security Essentials  for years. While Microsoft's antivirus solutions have never been as effective as their competitors, during the period from 2011 thru approximately June of 2014, they had been effective enough to do the job. Also in their favor, they are free, they don't slow down the systems where they are installed, and they run quietly, instead of constantly popping up with questions.

As recently as December of 2013, Microsoft's antivirus solutions were rated at 91.9% protective - and that mix of reasonable effectiveness, low impact footprint, and no cost made their solutions an easy choice.

During 2014, however, the performance of Microsoft's products declined significantly, until the December 2014 testing revealed a low, 83.5% protection rate.

At that point, I tested both Kaspersky and Bitdefender. Both have excellent reputations, and consistently score at the highest level on tests. But I found that Kaspersky, which highly effective, had too heavy a negative impact on the machines where it was installed, as well as frequently popping open windows asking if it could do this or that. Bitdefender was much better behaved, so it got the nod.

Free recommendation
For those looking for a free antivirus solution, my current recommendation is  AVG Antivirus Free .  As of 12-2014, it was found to be 97.5% protective. I have found that it has a significantly more negative effect on system performance than Bitdefender. It will occasionally pop up nag screens asking that you purchase the full product, and it will also want you to install the latest version frequently, during which time it will also try to get you to purchase  the paid version. But despite these annoyances, it is an effective program.

By David Maloney 09 Dec, 2016

Backup plans are essential for business networks.

While computer storage of data is far superior to paper storage, it is also potentially more ephemeral. If your systems suffer a bad enough failure, all of your data could be wiped out completely.

Backups protect against three types of failures:

  1. Mistakes  - such as someone inadvertently deleting an important file or folder.
  2. Equipment failure  - computers, even servers, can and do fail. We take proactive measures to prevent this, but over enough time, failures do happen.
  3. Disasters  - fires and floods are the most common failure of this type, but earthquakes, meteor strikes, tornadoes, are all possible causes. The probability of such a disaster occurring in any given year is extremely low, but if one does occur, you will really want a copy of your data off-site.
The solution is to keep multiple copies of your data, preferably in multiple physical locations.

We offer backups to USB hard drives, and to Network Attached Storage (NAS) drives, as well as online backups, which backs up your data over the Internet.

For local (in your office) backups, we recommend StorageCraft  ShadowProtect  or  Macrium Reflect  for drive image backups.

For Online Backups, we recommend  iDrive .

By David Maloney 09 Dec, 2016
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